Company update

A clearer way to send a property maintenance enquiry

Useful maintenance information keeps the property address, observable issue, current status, access arrangements and approval contact together. It reduces the chance that an important detail is separated from the request.

Start with facts

Describe what is happening rather than assuming a cause. Include when it began, whether it is changing, and whether there is an immediate safety concern. Property managers can add the work-order reference and nominated decision-maker.

Contact Ellis Services Group