Ellis Services GroupLocation
State the property address or suburb, affected room and fixture. For apartments, include the unit number and any access requirements.
Perth plumbing
Plumbing repairs and maintenance in Perth
Tell us what is happening, where the problem appears and whether water is actively escaping. We can discuss the request, location and next step.
Call 0413 477 667Issues you can contact us about
Leaks, fixtures and visible pipes
Include the fixture type, room and whether the leak is constant or only appears when the tap or appliance is used.
Blocked or slow drains
Slow drainage, gurgling or water returning through another fixture are useful observations. Avoid repeatedly adding chemical drain cleaners.
Running toilets and pressure concerns
Note whether a toilet can still be used, whether water is reaching the floor, and which taps are affected by a pressure change.
Hot-water problems
Share the unit location, symptoms and any visible model information that can be read safely. Do not remove covers or handle wiring.
Managed properties
Keep the work request together.
For rental, strata or managed commercial properties, include the work-order reference, approval contact, occupant details, access arrangements and any known history.
Practical plumbing information
Start with the symptom, not a guess.
Plumbing problems can appear as a visible drip, a fixture that will not stop running, slow drainage, low pressure, no hot water or moisture where it should not be. A clear description helps place the enquiry with the right information from the outset.
For an active leak, protect people and property only where it is safe to do so. Keep clear of wet electrical equipment, do not remove panels or fittings, and call 000 if there is immediate danger.
What helps with an enquiry
Details worth including
What changed
Describe when it began, whether water is active or intermittent, and whether the issue occurs only when a fixture is used.
Safe context
Mention any water near electrical equipment, visible damage or spreading water. Do not investigate a hazard simply to provide more detail.
Plumbing services
Common plumbing work we can discuss
Use these categories to describe the issue. You do not need to identify the cause before making contact.
Leaks & pipes
Water beneath a sink, beside a fixture, along a wall or below a ceiling. Tell us where it appears and whether it is active.
Discuss a leak →Drains & drainage
Slow outlets, gurgling, a blocked basin, shower or sink, or water returning through another fixture.
Discuss drainage →Hot water
No hot water, reduced temperature, inconsistent flow or visible water near the unit. Keep panels and electrical components untouched.
Discuss hot water →Taps & mixers
Dripping taps, leaking handles, low pressure at one fixture or a fitting that no longer works as expected.
Discuss a fixture →Toilets
A toilet that keeps running, leaks to the floor, fills slowly or cannot be used normally.
Discuss a toilet issue →Rental & strata requests
Include the work-order reference, access instructions, approval contact and any information from the occupant.
Property-management details →A practical booking path
What happens when you get in touch
Describe the issue
Share the property location, what you can see and when it started. Photos are useful only when they can be taken safely.
Confirm property details
We use the address, access contact and service category to understand the enquiry and next practical step.
Keep the request together
For managed properties, add the work order and approval contact so the relevant details travel with the request.